Help! Nothing is working! -- General Troubleshooting

Here are the first steps you should take to troubleshooting ClassCalc if it doesn't seem to be working correctly:

• Restart your device.
  • If you're using a browser, try a hard refresh (command + shift + r on macs or ctrl + F5 on windows).
• Make sure app is updated to the latest version. (Android | iOS)
  • We highly suggest turning on Automatic updates (Android | iOS)
  • Note: ClassCalc supports Android versions 6.0+. ClassCalc can still be used on Android 5.0, although the Test Mode feature will not be accessible for students.
• Make sure the operating system is updated to the latest version. (Android | iOS)
• Make sure cellular data is turned on for ClassCalc or that you have proper internet connection. (Android | iOS)
• Make sure you are logged into ClassCalc

If you still ned help, please contact us at [e-mail] and we'll get back to you ASAP.